Home Featured News GRCC main website down, IT investigating source of the issue

GRCC main website down, IT investigating source of the issue

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GRCC website down February 5, 2019.

Update: GRCC’s main website has been restored as of 11:44 a.m., according to the IT department. IT staff sent out a notice at 11:45 a.m. notifying users the site was back up.

The message also advised users to clear their browser’s cookies and cache if the website was still not running for certain users. IT did not disclose the reason for the system’s interruption.

Grand Rapids Community College’s main website, www.grcc.edu, is temporarily down. The Information Technology Department is working on fixing the issue, but there is no time frame yet as to when the website will be back up and running.

The website went down Tuesday morning around 10:25 a.m. IT department staff sent out a tweet and updated their website with a message stating: “grcc.edu is currently unavailable. Engineers are currently investigating. Work is in progress to find a solution for this issue.”

The Collegiate reached out to the IT department for comment. A staff member, who was not identified, stated they are working on getting the site back up but have not found a solution.

Earlier in the day, IT also sent out a tweet and update about phishing and spam emails to faculty and staff with the subject “Dear Facebook user.” Phishing schemes are emails sent to users that appear to be from trusted sources with the intent to get sensitive information like usernames, passwords, etc. The post warns faculty and staff about phishing emails with that particular subject line, what to do if someone receives it and how to report it. It is unclear at the time of this post whether the two posts are related.