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Disney+ Struggles On Launch Date

The Disney Plus logo for the streaming service. (Disney Plus/TNS)

By Anthony Degrado

Disney planned to launch its online streaming service on Nov. 12. The morning of release, customers realized the problems that have already come with subscribing to the streaming service. 

Disney+ original price is $7 per month which includes programs from Disney, Pixar, Marvel, Star Wars, and National Geographic. Along with the $7 monthly price package comes a $13 per month price package that includes Disney+, Hulu, and WatchESPN. This package includes all of the same from the original package plus access to Hulu and ESPN’s streaming service. There are options to pay the monthly price or also offered is a yearly subscription at a discounted price. 

This new streaming service was immediately popular with subscribers, however, the launch didn’t go as planned.The morning of release, as new customers began to log on and enjoy their new experience,  many experienced connection issues and were not able to log onto the new service. The issues reportedly stemmed from an overwhelming amount of viewers and underestimated viewer traffic.

Disney has released a statement via Twitter on the connection issues saying, “The demand for #DisneyPlus has exceeded our highest expectations. We are so pleased you’re excited to watch all your favorites and are working quickly to resolve any current issues. We appreciate your patience.” 

Grand Rapids Community College student, Kris Wheeler, 20, said he would subscribe to Disney+, “as long as they are able to fix the issues. It could be a good thing to invest into. I am a big fan of the Marvel movies and I know they have an opportunity to expand into  TV shows based on those characters.” 

This is the time to switch services if there has been any thought. Multiple companies are expanding into online streaming with Apple TV, Disney+, YouTube TV, and many others included. Each service package is unique due to the programs released on each service. Streaming services were originally made for viewers to get away from cable companies and stop paying for useless channels, but now with the many new services releasing customers are wondering if it is worth switching in the first place.

GRCC student, Jacob Evink, 19, said “I already have Netflix, so I don’t see a point in switching over right now unless something better comes up,” said GRCC student, Jacob Evink, 19. 

Everything about streaming is about the ease of accessing content, so many are waiting for Disney+ to work the bugs out of the new service to subscribe.